Every response to the squeeze costs money and time, and no firm leader can be an expert in compliance, operations, staffing, and technology all at once. The market's instinct is to sell you something - and right now, that something is almost always AI.
Technology is genuinely part of the way through, AI included. But a tool on its own changes nothing. It pays off only when it's matched to the real problem, wired into how the practice actually runs, built on data it can trust, and operationalized so people use it - and in a firm, it has to hold up to the court and the bar on top of that.
Not because firm leaders can't see that - because they're running a practice and carrying a caseload. Few have the time, the technical bench, or the vendor-side experience to vet every claim and architect the integration. So the wrong tool gets bought, bolted on, and underdelivers - and the gap between the promise and the result becomes one more thing to manage.